Shipping policy
Shipping Policy
Thank you for shopping with Broken Antler Hat Co.! We're committed to getting your order to you as quickly as possible.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Times We offer the following shipping options within the United States:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day)
Shipping rates are calculated at checkout based on your location and selected shipping method.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages Broken Antler Hat Co. is not responsible for lost or stolen packages confirmed as delivered to the address provided at checkout. If your order arrives damaged, please contact us at info@brokenantlerhatco.com within 7 days of delivery with photos of the damage and we will make it right.
International Shipping At this time, we ship within the United States only. International shipping may be available in the future — stay tuned!
Contact Us Questions about your order? Reach us at info@brokenantlerhatco.com.